Privacy Policy
Last updated: 1 September 2026
Prompt Reach ("we", "us", "our") operates as an AI chat advertising agency. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide voluntarily: your name, email address, company name, and phone number when you book a call or contact us.
- Usage data: pages visited, time spent on the site, browser type, and referring URL, collected automatically via cookies and analytics tools.
- Communications: emails, messages, and any other correspondence you send us.
2. How We Use Your Information
- To respond to your enquiries and schedule calls.
- To deliver the services you have requested.
- To send service-related updates. We will not send unsolicited marketing without your consent.
- To improve our website and understand how visitors use it.
- To comply with legal obligations.
3. Third-Party Services
We use the following third-party services which may process your data under their own privacy policies:
- Calendly: for scheduling calls. Subject to Calendly's Privacy Policy at calendly.com/privacy.
- Google Analytics (GA4): for website analytics. Subject to Google's Privacy Policy.
- OpenAI Ads Manager: for running client advertising campaigns on ChatGPT. Subject to OpenAI's Privacy Policy.
We do not sell your personal data to any third party.
4. Cookies
Our website uses cookies to understand traffic and improve the user experience. You can disable cookies in your browser settings. Disabling cookies may affect some functionality of the site.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact data is retained for a maximum of 3 years after our last interaction unless you request deletion sooner.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Object to or restrict how we process your data.
- Data portability.
To exercise any of these rights, contact us at hello@pvr.agency. We will respond within 30 days.
7. Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
8. Children
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised date. Continued use of our website or services after changes constitutes acceptance of the updated policy.
10. Contact
If you have any questions about this Privacy Policy, contact us at:
Prompt Reach
Email: hello@pvr.agency